Once your vehicle has arrived at the dealership, your dealership representative will contact you to confirm its arrival, collect any additional information needed to complete the sale and schedule a convenient time and location for final delivery to you. How will I be notified when the vehicle is being delivered? Your dealership representative will be able to provide you the VIN once it's been established. Where and when would I get my VIN to track my vehicle? Once your vehicle has been assigned a VIN, you can track your order using this website: Once my vehicle is ordered, how can I track it? Our dealership would be happy to help explain your options and help you arrange financing. If I would like to finance my purchase or lease my ordered vehicle, how can I do that? Ordering customers will be eligible for qualifying incentives at the time of order placement or qualifying incentives at the time of final delivery, whichever is preferred. Is my ordered vehicle eligible for Ford incentives? Is there an extra cost for ordering a vehicle?įinal sale prices are all negotiated between the customer and dealer but Ford does not charge extra for customer orders. Lead times will vary by model and configuration but Ford will make every effort to expedite your order. How long will it take to have my vehicle delivered? A dealership representative will contact you to verify your desired vehicle, explore potential incoming stock and then arrange to submit your order to Ford. Submit your request by clicking "Start Your Custom Order" and include vehicle preferences in the comments section. If you do not see your preferred vehicle here, please contact us for help. Dealerships which meet the requirements in all categories receive name badge recognition at all dealer events, national recognition in an Automotive News advertisement and, of course, the beautiful President's Award Tiffany crystal trophy.Can I order vehicles other than the ones shown on this page?Īs vehicles are updated from one model year to another, there are times when orders are accepted and times when they are closed. In order to qualify as a President's Award winner, dealerships must excel in each of a series of categories, including Customer Sales Satisfaction and Customer Service Satisfaction. Toyota dealerships strive to match the quality of our products with the finest service in the industry. Offering top quality cars and trucks is, of course, the first step - but only the beginning. We want to help ensure that our customers are satisfied not only at the time of purchase, but as long as they own their vehicle. One of Toyota's primary goals is to emphasize the entire ownership experience. It's a very high honor a dealership can receive from Toyota, and is only awarded to those dealerships who have demonstrated a commitment to maintaining Toyota's high standards for customer satisfaction. If the manager notices any signs of unusual wear, they can assist in repair or replacement.Īnd when you purchase tires from a participating Toyota Tire Center dealer, they're backed by the tire manufacturer's warranty and serviced through your Toyota dealer.Įach year, Toyota Motor Sales recognizes its stellar dealerships with the prestigious President's Award. Your Toyota Assistant Service Manager will be happy to check your air pressure and perform a visual inspection of your tires. We're also happy to give you the CARFAX® vehicle history report, as well as offer standard new car financing rates. Once we make sure they deserve the Certified Used Vehicle badge, we back them with a 12-month/12,000-mile limited comprehensive warranty, a 7-year/100,000-mile limited powertrain warranty, and one year of roadside assistance. Toyota uses a 160-Point Quality Assurance Inspection to make sure we deal in only the best pre-owned vehicles. In my opinion, they really need to update ALL of their equipment. Workplace culture is a positive, the Service manager is firm but fair, fellow employees are fun and helpful. That said, there is definitely room for improvement. While at Elk Grove Ford, I enjoyed being employed there. Learn about leasing, buying and payment plans. Comfortable work pace with good employees.
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